All our virtual events are accessed via a link which will take you to a stream or virtual meeting. Sometimes that link will take you to a streaming or video platform like Vimeo or YouTube and sometimes it will take you to a social platform like Zoom or Gather. It depends how the event organiser is hosting the digital event! To make it as easy as possible, we give you three different ways of accessing the link at the time of the event: 1) click on the link in the email we sent you when booking the ticket; 2) click on the link in the event listing or 3) log into your Native account and access the link from the 'My Account' section under 'My Tickets'
After booking your ticket to a virtual event you will be sent a joining link via email. This link is for one device at one time so please ensure you do not share your link with anyone else or you may not be able to access the event.
In This Article:
How long before an event should I access a link?
Accessing the virtual event through the link
Accessing the virtual event through your account
Accessing the link through the event listing
About Virtual Event Links
All our virtual events are accessed via a link which takes to the live stream, social gathering or recorded content. This means you just need to click on the link at the time of the event to access your event.
How long before an event should I access a link?
A link to an event stream or recorded content will only be connected to the correct end point at the time of the event. The exact time that the link becomes active varies from event depending on the organiser, but it's usually sensible for ticket holders to access the link no sooner than 10 minutes before an event's scheduled start time.
Please note that you may need to refresh a link once an event starts to view the content if you clicked on it early.
If you try to access the event earlier than the start time, the link will direct you to a placeholder page or simply take you nowhere.
Accessing the virtual event through your ticket confirmation email
When you buy a ticket for a virtual event, we'll send you an email with a link to the stream or recorded content.
You can click on the link in your email at the start time of the event to take you to the live stream or recorded content. If you have a ticket for a live event and a recording of the content is made available afterwards, you can use the same link to access the stream.
If you can't find your confirmation email, check your spam. Should you still be unable to find it, then access the event through one of the other two methods.
Accessing the virtual event through your Native account
You can also access the online event by logging in your Native account. Either navigate back to the page where you bought the ticket or go to www.native.fm then:
- Click Log In/Sign Up
- Enter your registered email address and password
- Click on My Account
- Scroll down to the My Tickets section and find the corresponding event
- Click the event and select 'View Live Stream'
Watch the video below to see a walkthrough of the process:
Comments
0 comments
Please sign in to leave a comment.